It is the policy of Covenant Games to protect the privacy and
security of our customers, your customers and all applicable company
and personal information. Covenant Games will never, under any circumstances,
disclose personal information pertaining to you or your customers.
This information includes but is not limited to: your name, company
name, address, phone number, fax number, e-mail or any information
about you or your customers.
In compliance to our strict company policies for protecting
customer information, Covenant Games will be unable to release any information
for the purpose of supplying trade references, unless we receive
a written and signed request authorizing release of said information,
in advance, via U.S. mail.
Covenant Games only uses personal or company information from
you or your customers to process orders, and, when deemed necessary,
to verify the validity of the purchase. If we should ever encounter
any problems with an order, we will contact you, and have you contact
your customer. Covenant Games will never contact your customers.
Covenant Games will not send unsolicited offers or other unwanted e-mails
to you, or abuse use of stored e-mail addresses in any way. However,
Covenant Games will, for your convenience, use the supplied contact e-mail
address to notify you of new product availability, price changes,
discontinued items, or other applicable notices that we feel you
and your business should be aware of.
Covenant Games will retain information about customers as deemed necessary
for business purposes and as required by government regulation.
For example, Covenant Games will retain information about packages, including
names and addresses, so that we can provide proof of delivery information
and to process claim requests. We carefully dispose of records and
delete information when retention periods expire.